Campaign Issues

Some of the issues that SMART continues to campaign on are

1. Selling tickets to people want to travel

Sounds obvious, doesn’t it? However on many trains  from Marsden and Slaithwaite to Huddersfield it is physically impossible for the conductor to issue tickets to everyone during the short journey. So some don’t even try!

There are several consequences:
· When there are revenue collectors at Huddersfield this creates a crush in the foyer, delays travelers, creates ill feeling, and is possibly a health and safety issue.
· When there are no revenue collectors, the train company loses revenue [we have proved this in a survey] and more to the point they lose information about the number of people who use the service.

· Passengers who transfer onto another train at Huddersfield are sometimes not permitted to use their concessionary cards, despite assurances to the contrary from Trans Pennine Express
2. Giving us decent information when trains are cancelled
It’s bad enough when a train is cancelled, even worse when there is no information or it is actually incorrect.
3. Safety at Slaithwaite and Marsden stations
For instance there’s a gap between the platform and train at Slaithwaite. At Marsden platforms 1 and 2 are inaccessible for wheelchair users and people with prams. Lack of station cleaning/gritting teams in winter weather has led to accidents at both stations in recent years.
4. Tacky rolling stock
Those of us who travel round the region reckon that we probably have the worst (oldest) carriages in the region, and they seem to be difficult to keep clean.
5. Vandalism at Slaithwaite station
We’re hoping that this may improve now that a new group of Friends of Slaithwaite station has been formed
6. The missing stop at Slaithwaite  on the 17.25 from Manchester Victoria .
This inconveniences not only people returning from work in greater Manchester , but also local people who want to travel on to Huddersfield . The train stops here on Saturday so the argument that it might cause delays to express trains is unconvincing. We have been given arcane reasons of time tabling

Other Issues:

When one campaigns on public transport issues the relationship between one form of mobility and another quickly becomes evident.  Supporters of SMART continue to point out the importance of having good bus services in a rural area to get around as well as link up with the railway stations that serve the Colne Valley.

SMART members  campaigned on:

- the Taxibus service that linked Wilberlee, Pole Moor and other outlying districts with Slaithwaite station and the village.

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